A network of digital advocates slammed e-wallet platform GCash after another string of unauthorized transactions hounded its users, this time with losses amounting to P1.7M and counting.
Digital Pinoys National Campaigner Ronald Gustilo said that the victims, most of them small entrepreneurs, sought their help after discovering that they had lost their hard-earned money when a digital bank was linked to their accounts without their knowledge.
“The security and integrity of GCash’s platform is once again put into question as millions of pesos were lost in another wave of unauthorized transactions. This is not the first incident, and GCash should be held accountable for this. 1.7 million is no joke.” Gustilo said.
Gustilo also mentioned that most of the affected users had a Tonik digital bank account linked to their GCash accounts without their consent.
“The victims lost their funds after an account from Tonik Digital Bank was linked to their GCash accounts. How can this happen? GCash should explain this, and they must cooperate with the victims. Tonik should also cooperate with them, and we urge both GCash and Tonik to voluntarily subject their systems and records to an independent investigation.”
Gustilo also called on the Bangko Sentral ng Pilipinas to immediately investigate GCash for all of its unauthorized transaction incidents.
“BSP should now be on top of this. GCash users have been continuously victimized by unauthorized transactions. This should end now. BSP should exercise its regulatory powers and compel GCash and all e-wallet and digital bank providers to ensure the safety of the funds entrusted to them.”###
